Shanghai

Case Studies | Retail Analytics Platform



Situation & Opportunity

A retail group managed a portfolio of 8 brands with individual shops in 6 different countries in Asia. In every country every brand had 1-27 outlets. Some of the outlets were shop-in-shop structures. In different countries different hardware and software systems were used to process payments. Also different brands leveraged different solutions for POS processing. Financial reports had to be submitted to the country office which consolidated the results to the regional headquarter on a monthly basis. The collection and consolidation process to produce final official reports from the individual outlets to the headquarter took approximately a week to settle out.


Constraints & Requirements
  • Different Software and Hardware Solutions in different locations
  • Brands used different reporting keys / codes
  • Various degrees of Internet connectivity at the shops
  • Multi-currency transactions as well as consolidation in multiple currencies

Approach
  1. Installation of Turnkey’s Retail Integration Management System directly at each POS system
  2. Integration of online and offline reporting process
  3. Setup of organization and accounting structure in analytics platform
  4. Training of shop managers, country finance team as well as regional headquarter on reporting and analytics engine

Results
  1. Hourly availability of reports for entire regional management
  2. Segmented views for brand managers across all markets and shops on brand-specific developments
  3. Reduction of 45 working hours in country offices each months used for manual data consolidation a compared to prior approach
 
 
 
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